BSH Home Appliances Expands Recall of Dishwashers Due to Fire Hazard
A. Where to find your serial tag.
B. How to locate your Model and Serial Number
You may also call the safety recall hotline at
(888) 965-5813. Hours: Monday through Friday
8:00 a.m. to 5:00 p.m. EST
Gaggenau Dishwasher Recall Expansion - United States and Canada
On October 19, 2017 BSH Home Appliances Corporation, in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, voluntarily agreed to expand its 2015 safety recall to replace the power cords on certain models of Gaggenau® brand dishwashers. The Gaggenau brand dishwashers affected by this safety recall expansion were manufactured from January 2014 through January 2015 and sold through appliance and specialty retailers in the United States and Canada.
The previous dishwasher power cord recall, dated October 1, 2015, included Gaggenau brand dishwashers manufactured from April 2009 through December 2013 and sold through appliance and specialty retailers in the United States and Canada.
Please read this notice carefully and enter your model and serial numbers below to determine if your dishwasher is affected or to register for the free repair
To find out if your dishwasher is included in this recall, follow the steps below:
1) Locate your Model and Serial Number. (See illustrations A and B)
2) Enter your full Model Number, the first 4 numerical digits after FD only for your Serial Number and the 5 digit Production Code.
Click on the Check Recall Status button.
If you have multiple units, you can enter up to 4 affected models before continuing to the next step.
If your model is affected, click on the Register Your Model(s) link once you have entered all affected units.
(Full Model Number, see location A)
(First 4 numbers after FD, see location B)
(See location C)
NOTE: Pay special attention to the serial number of your dishwasher because not all dishwashers of the same model are included. All fields above are required. Maximum of 4 affected units per registration and only 1 registration per address accepted.